Cancellation & Rescheduling Policy
We understand that sometimes unexpected circumstances arise and plans need to change. If you need to cancel your event, please contact us as soon as possible.
However, the 50% reservation deposit is non-refundable, as your event date and rental items have been reserved specifically for you.
If your event is rescheduled rather than canceled, we will do our best to transfer your deposit and rental reservation to a new available date. Rescheduling is subject to availability and must be arranged in advance.
Cancellations made after the final balance has been paid will be reviewed based on the timing of the cancellation and any preparation, delivery, floral, or other services already completed.